What's the status of my order?

Your account dashboard will automatically show online orders associated with your account: these orders start with W or C. You can also view in-store orders by manually searching: these orders start with H.

If your order was placed under a different account (or placed while you were not logged into your account), please log out of homedepot.com and use the Track Your Order page. Please note that functionality is limited when using the Track Your Order page.

Still Have Questions?

If you are unable to view your order status online or need additional help, please contact us by chatting with us via the Live Chat button or messaging bubble on the right-hand side of the window, emailing through our Contact Us form, or calling [phone]. Hours of Operation: for texting and chat, we’re available 9 hours a day, 5 days a week. For phone, we’re available 5 days a week, 9am – 5am PT. If chat is unavailable, you can still get help via phone or text.