How do I cancel my order?

We understand circumstances change and you may need to cancel your order. You have the option to cancel your order before it’s shipped or before your order is picked up from the store by visiting your account dashboard. Locate the order in question, select Cancel Items and follow the on-screen prompts.

Appliance orders can be canceled up to 72 hours prior to the scheduled delivery date.

Online Customer Support can assist with canceling specific line items and orders involving The Home Depot Gift Cards.

If you’re unable to cancel your items, items may be returned in accordance with our Return Policy.